• Entering an incorrect or invalid IMEI number.
• Selecting an incorrect carrier or country.
• Submitting an already unlocked or ineligible IMEI.
• Orders that do not meet the requirements stated in the service description.

• All prices are subject to change at any time without prior notice.
• Prices depend on external suppliers and market conditions, which may cause sudden increases or decreases.
• The effective price is the one displayed on the service page at the time of order submission.

• Funds added to your account are internal wallet credit, used exclusively for purchasing available services.
• If a service fails, the amount is automatically refunded to your wallet balance for future use.
• Refunds to your original payment method or bank account are not allowed.
• Exceptional refund requests may be reviewed only if you contact support before order execution.

By submitting an order, you acknowledge and accept these terms.

• Processing typically takes 1–24 hours depending on the case type and queue.
• Please avoid update or refund requests before this period ends.
• Some services require video proof or failure evidence for refund consideration.
• Most remote services are non-refundable per supplier policy.
• If you place the same request elsewhere before completion or rejection, we are not responsible for resulting issues.

• If delayed, please allow up to 24 hours before contacting support.
• Orders cannot be canceled or refunded during this period.
• If you submit the same order elsewhere before completion or rejection, we are not liable for any issues or losses.

Do not submit the same request to other platforms unless:

• Your order has been successfully completed, or
• It has been officially rejected by our system.

• Some services may be delayed due to technical or critical issues on the supplier side.
• Processing may extend 1–3 business days depending on the service.
• Orders cannot be canceled during this period.
• We are not responsible for any loss if you place the same order elsewhere while waiting.

• Most activations are processed within 1–24 hours.
• Occasionally, suppliers may take longer due to workload or maintenance.
• By placing your order, you accept the possibility of supplier-related delays.

• If no booking slots are available and your order is not auto-rejected, please allow up to 24 hours.
• If we are online, contact support and we will coordinate with the supplier on your behalf.
• If you choose another supplier before waiting, we will not be liable for resulting issues.

We strive to deliver services quickly and efficiently. Some services are processed via official suppliers; timelines and conditions depend on them.

By placing an order, you agree to comply with our policies and those of the original service providers.