Service Policy | Allunlocker Terms, Refunds & Conditions

Service Policy

Please read this policy carefully before placing any order on Allunlocker.com. By submitting an order, you confirm that you understand and accept the service conditions below.

Important: Always read the full service description before ordering. Wrong IMEI, wrong carrier, wrong country, unsupported requests, duplicate orders, or customer-side mistakes may cause failure without refund.
1. Customer Responsibility
  • The customer is responsible for entering the correct IMEI, serial number, account details, model, carrier, country, and all required information.
  • Orders that do not meet the requirements stated in the service description may fail or be rejected.
  • Already unlocked, unsupported, unpaid, lost, stolen, blacklisted, or ineligible devices may not qualify depending on the service rules.
  • Unauthorized, unverified, suspicious, or incomplete payments and orders may be rejected.
2. Prices and Availability
  • Prices may change at any time without prior notice.
  • Prices depend on suppliers, service routes, market conditions, and availability.
  • The valid price is the price shown on the service page at the time of order submission.
  • Some services may become unavailable, delayed, limited, or temporarily closed without notice.
3. Deposit and Wallet Refund Policy
  • Funds added to your account are internal wallet credit used to purchase available services on Allunlocker.com.
  • If an eligible order fails, the amount may be refunded to your Allunlocker wallet balance.
  • Refunds to the original payment method, bank account, card, crypto wallet, or external account are generally not available.
  • Exceptional refund requests may be reviewed only before order execution and are not guaranteed.
4. Order Processing Time
  • Each service has its own estimated processing time shown in the service description.
  • Processing time may vary depending on queue, supplier workload, server status, weekends, holidays, or technical issues.
  • Please do not request updates, cancellation, or refund before the listed processing time has passed.
  • Some orders may take longer than expected due to supplier-side delays or additional verification.
5. Remote Services
  • Remote services may require PC access, stable internet, correct drivers, required tools, or customer cooperation.
  • Some remote services are non-refundable once started, connected, processed, or attempted.
  • Video proof, screenshots, logs, or failure evidence may be required for review.
  • If you disconnect, update the device, reset the device, change software, use another provider, or interrupt the process, we are not responsible for the result.
6. Instant and Automated Services
  • Instant services may still be delayed due to server load, API issues, supplier maintenance, or system checks.
  • If an instant service is delayed, please allow up to 24 hours before contacting support unless the service description says otherwise.
  • Orders cannot be canceled while pending, processing, or waiting for supplier response.
  • If you submit the same request elsewhere before completion or rejection, we are not responsible for any resulting issue or loss.
7. Duplicate Orders

Do not submit the same request to another provider unless your order is completed or officially rejected.

  • Duplicate submissions may cause conflict, delay, permanent failure, invalid results, or rejected service.
  • We are not responsible for issues caused by submitting the same IMEI, serial number, account, or request to multiple sources.
  • Duplicate orders may be non-refundable if the supplier has already started processing.
8. Tool Activations, Licenses, and Digital Products
  • Tool activations, dongles, licenses, server credits, account services, and digital products are usually final after processing.
  • Wrong hardware ID, wrong account, wrong email, wrong username, or incorrect submitted data may cause activation failure without refund.
  • Some activations are locked to one PC, one account, one device, or one system according to the service rules.
  • Supplier delays, maintenance, or verification may extend the estimated processing time.
9. Cancellation and Refund Conditions
  • Orders cannot be canceled after submission if the service has started, is pending with supplier, or has been processed.
  • Refunds are only possible when the service is eligible, failed by supplier, and not excluded by the service description.
  • No refund is available for wrong information, unsupported requests, duplicate orders, customer-side mistakes, completed services, or supplier-approved results.
  • All approved refunds are normally returned to your Allunlocker wallet balance.
10. Agreement

By placing an order on Allunlocker.com, you confirm that you have read, understood, and accepted this Service Policy and the specific terms written in each service description.

These policies are designed to keep every transaction clear, fair, and reliable for customers, suppliers, and the Allunlocker platform.

Need Help?

For support, contact us through the official channels below.

Email: [email protected]
Telegram: @Allunlocker_Official

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